Welcome to Paati’s Pantry! These Terms and Conditions (“Terms”) govern your access to and purchase of the products and services provided by Vihaara Films (“we”, “our”, or “us”) through our website or online marketplace platform (collectively, the “Website”).
I. Acceptance of the Terms
These Terms apply when you visit or place an order with us via our Website. You must be of legal age to accept these Terms. By accessing our Website or placing an order with us, you agree to be bound by these Terms. Please make sure you read and understand these terms before you use our Website.
II. Orders & Payments
We reserve the right to refuse or cancel any order at our discretion, including in cases of suspected fraud, unauthorized or suspicious activity, or pricing or listing errors. Orders are confirmed only after successful completion of payment at checkout using the available payment methods.
III. Products & Pricing
All product descriptions, prices, and availability are subject to change without notice. While we do our best to display accurate information, some errors may occur.
IV. Customer Responsibilities
You agree to:
V. Shipping, Delivery, and Fulfillment
Shipping details, delivery timelines, and charges are described in our Shipping Policy. Delivery timelines are estimates and may vary due to factors beyond our control. We encourage you to check the delivery details before placing an order.
VI. Returns and Refunds
Returns:
No Returns accepted.
Exchange:
Exchanges will only be permitted where a product is received in a damaged or defective condition. To request an exchange, customers must notify us within (14) working days from the date of delivery.
Refunds:
Refunds will only be considered where an exchange cannot be provided or where required by applicable law. Approved refunds will be processed within (14) working days of our receipt and inspection of the returned product.
Refunds will be issued to the original method of payment used for the purchase.
Intellectual Property
All content, trademarks, logos, product descriptions, images, and other materials made available through the Website are owned by Vihaara Films , unless otherwise stated. You may not use, copy, or reproduce such materials without prior written permission.
Privacy
Our collection and use of personal data are governed by our Privacy Policy, which forms a part of these Terms.
Disclaimer of Warranties
YOU EXPRESSLY UNDERSTAND AND AGREE THAT OUR PRODUCTS ARE PROVIDED ON AN AS-IS-AND-AS-AVAILABLE BASIS. WE EXPRESSLY DISCLAIM ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
Limitation of Liability
To the maximum extent permitted by applicable law, we shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your use of the Website.
Indemnity
You agree to indemnify and hold us harmless from any claims, losses, damages, liabilities, and expenses arising from your violation of these Terms or misuse of the Website.
Governing Law and Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of India, without regard to conflict of law principles. Any controversy or claim arising out of or relating to the Terms shall be settled and adjudicated exclusively by the courts of Hyderabad.
Modifications to these Terms
We may update these Terms from time to time. Updated Terms will be effective from the time it is posted. Continued use of the Services constitutes acceptance of the updated Terms.
Contact Us
If you have any questions about these Terms, please contact us at: contact@vihaarafilms.com
Ground floor, Plot 104, Prashasan Nagar, Jubilee Hills, Hyderabad, Telangana 500110
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